{$lang.ticket_ticket} - {$subject} |
{foreach from=$t_register item=regname key=regid}
{if $regname}
{$regname} |
|
{/if}
{if $regname && $regid == 1}
{ticket->label position=1} |
{ticket->field position=1} |
{ticket->label position=9} |
{ticket->field position=9} |
{ticket->label position=2} |
{ticket->field position=2} |
{ticket->label position=10} |
{ticket->field position=10} |
{ticket->label position=3} |
{ticket->field position=3} |
{ticket->label position=11} |
{ticket->field position=11} |
{ticket->label position=4} |
{ticket->field position=4} |
{ticket->label position=12} |
{ticket->field position=12} |
{ticket->label position=5} |
{ticket->field position=5} |
{ticket->label position=13} |
{ticket->field position=13} |
{ticket->label position=6} |
{ticket->field position=6} |
{ticket->label position=14} |
{ticket->field position=14} |
{ticket->label position=7} |
{ticket->field position=7} |
{ticket->label position=15} |
{ticket->field position=15} |
{ticket->label position=8} |
{ticket->field position=8} |
{ticket->label position=16} |
{ticket->field position=16} |
{elseif $regname && $regid == 2}
{ticket->label position=17} |
{ticket->field position=17} |
{ticket->label position=25} |
{ticket->field position=25} |
{ticket->label position=18} |
{ticket->field position=18} |
{ticket->label position=26} |
{ticket->field position=26} |
{ticket->label position=19} |
{ticket->field position=19} |
{ticket->label position=27} |
{ticket->field position=27} |
{ticket->label position=20} |
{ticket->field position=20} |
{ticket->label position=28} |
{ticket->field position=28} |
{ticket->label position=21} |
{ticket->field position=21} |
{ticket->label position=29} |
{ticket->field position=29} |
{ticket->label position=22} |
{ticket->field position=22} |
{ticket->label position=30} |
{ticket->field position=30} |
{ticket->label position=23} |
{ticket->field position=23} |
{ticket->label position=31} |
{ticket->field position=31} |
{ticket->label position=24} |
{ticket->field position=24} |
{ticket->label position=32} |
{ticket->field position=32} |
{elseif $regname && $regid == 3}
{ticket->label position=33} |
{ticket->field position=33} |
{ticket->label position=41} |
{ticket->field position=41} |
{ticket->label position=34} |
{ticket->field position=34} |
{ticket->label position=42} |
{ticket->field position=42} |
{ticket->label position=35} |
{ticket->field position=35} |
{ticket->label position=43} |
{ticket->field position=43} |
{ticket->label position=36} |
{ticket->field position=36} |
{ticket->label position=44} |
{ticket->field position=44} |
{ticket->label position=37} |
{ticket->field position=37} |
{ticket->label position=45} |
{ticket->field position=45} |
{ticket->label position=38} |
{ticket->field position=38} |
{ticket->label position=46} |
{ticket->field position=46} |
{ticket->label position=39} |
{ticket->field position=39} |
{ticket->label position=47} |
{ticket->field position=47} |
{ticket->label position=40} |
{ticket->field position=40} |
{ticket->label position=48} |
{ticket->field position=48} |
{elseif $regname && $regid == 4}
{ticket->label position=49} |
{ticket->field position=49} |
{ticket->label position=57} |
{ticket->field position=57} |
{ticket->label position=50} |
{ticket->field position=50} |
{ticket->label position=58} |
{ticket->field position=58} |
{ticket->label position=51} |
{ticket->field position=51} |
{ticket->label position=59} |
{ticket->field position=59} |
{ticket->label position=52} |
{ticket->field position=52} |
{ticket->label position=60} |
{ticket->field position=60} |
{ticket->label position=53} |
{ticket->field position=53} |
{ticket->label position=61} |
{ticket->field position=61} |
{ticket->label position=54} |
{ticket->field position=54} |
{ticket->label position=62} |
{ticket->field position=62} |
{ticket->label position=55} |
{ticket->field position=55} |
{ticket->label position=63} |
{ticket->field position=63} |
{ticket->label position=56} |
{ticket->field position=56} |
{ticket->label position=64} |
{ticket->field position=64} |
{elseif $regname && $regid == 5}
{ticket->label position=65} |
{ticket->field position=65} |
{ticket->label position=73} |
{ticket->field position=73} |
{ticket->label position=66} |
{ticket->field position=66} |
{ticket->label position=74} |
{ticket->field position=74} |
{ticket->label position=67} |
{ticket->field position=67} |
{ticket->label position=75} |
{ticket->field position=75} |
{ticket->label position=68} |
{ticket->field position=68} |
{ticket->label position=76} |
{ticket->field position=76} |
{ticket->label position=69} |
{ticket->field position=69} |
{ticket->label position=77} |
{ticket->field position=77} |
{ticket->label position=70} |
{ticket->field position=70} |
{ticket->label position=78} |
{ticket->field position=78} |
{ticket->label position=71} |
{ticket->field position=71} |
{ticket->label position=79} |
{ticket->field position=79} |
{ticket->label position=72} |
{ticket->field position=72} |
{ticket->label position=80} |
{ticket->field position=80} |
{/if}
|
{/foreach}
{ticket->label name="notes"}
{ticket->value name="notes" assign="tnotes"}
|
|
{$tnotes|nl2br} |
|
{$lang.ticket_actions} |
{if empty($t_actions)}
|
|
|
{/if}
{foreach from=$t_actions item=action}
{$action.subject|strip} |
|
{$lang.global_type}: |
{$action.atype} |
{$lang.todo_achieved}: |
{$action.duration} |
{$lang.global_concern}: |
{$action.userid} |
{$lang.contact_input}: |
{$action.createtime} |
{$lang.global_lastmodifi}: |
{$action.chgtime} |
|
{$lang.ticket_label_notes}: |
{if !empty($action.notes)}
{$action.notes|nl2br} |
{/if}
|
{/foreach}
{$lang.ticket_todolist} |
{if empty($t_todos)}
|
|
|
{/if}
{foreach from=$t_todos item=todo}
{$todo.subject|strip} |
|
{$lang.global_contact}: |
{$todo.cid} |
{$lang.global_start}: |
{$todo.start_date} {$todo.start_time} |
{$lang.global_stop}: |
{$todo.stop_date} {$todo.stop_time} |
{$lang.global_done}: |
{$todo.done} |
{$lang.global_category}: |
{$todo.category} |
{$lang.todo_achieved}: |
{$todo.achieved} |
{$lang.global_priority}: |
{$todo.priority} |
{if !empty($todo.body)}
{$todo.body|nl2br} |
{/if}
|
{/foreach}
{$lang.global_appointments} |
{if empty($t_appmnts)}
|
|
|
{/if}
{foreach from=$t_appmnts item=appointment}
{$appointment.subject|strip} |
|
{$lang.global_contact}: |
{$appointment.cid} |
{$lang.global_start}: |
{$appointment.start_date} {$appointment.start_time} |
{$lang.global_stop}: |
{$appointment.stop_date} {$appointment.stop_time} |
{$lang.global_city}: |
{$appointment.city} |
{$lang.global_category}: |
{$appointment.category} |
{if !empty($appointment.body)}
{$appointment.body|nl2br} |
{/if}
|
{/foreach}
{$lang.ticket_emails} |
{if empty($t_emails)}
|
|
|
{/if}
{foreach from=$t_emails item=email}
{$email.subject|strip} |
|
{$lang.global_date}: |
{$email.date} |
{$lang.global_from}: |
{$email.frm|escape:"html"} |
{$lang.global_to}: |
{$email.frm|escape:"html"} |
{if !empty($email.textcontent)}
{$email.textcontent|nl2br} |
{/if}
|
{/foreach}