Ticket-Information:
Thema: {$subject}
Anfragesteller: {$name}
Ticket: {$tnumber}
Aktuelle Kategorie: {$category}
{foreach from=$ticket_actions_array item=action key=action_id} {/foreach}
Nachrichtenverlauf:
{$action.createtime} - {$action.notes}
Ihre Anfrage:
{$ticket_notes}