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Activating and deactivating a company employee account

To activate or deactivate a company employee account:

  1. Select the Settings tab in the main window of the application's web interface.
  2. Select the General settings subtab.
  3. In the Activate HelpDesk account section, do one of the following:
    • Flip the toggle switch all the way to the left to activate the account for company employees.
    • Flip the toggle switch all the way to the right to deactivate the account for company employees.
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Last update: 10/02/2015 4:25:57 PM
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