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Configuring settings of a company employee account

To configure the settings of a company employee account:

  1. Select the Settings tab in the main window of the application's web interface.
  2. Select the General settings subtab.
  3. In the Activate HelpDesk account section, click the User name link to open the HelpDesk account settings window.
  4. In the HelpDesk account settings window, specify the account credentials that the company employee needs to access the application web interface:
    1. In the User name text box enter the account name.
    2. Type the password for the account in the Password field.
    3. In the Confirm password field, confirm the account password.
  5. To allow employees working under this account to access custom black and white lists of addresses or block them from doing so, in the HelpDesk account settings window select the relevant value for the Allow access to custom lists setting:
    • Select Yes to allow access to custom black and white lists
    • Select No to block access to custom black and white lists
  6. In the HelpDesk account settings window, click OK.
  7. To allow employees working under this account to send infected messages placed in Backup to users or block them from doing so:
    1. Select the Settings tab in the main window of the application.
    2. Select the Backup subtab.
    3. Click the Allow delivery of infected messages link to open the Backup settings window.
    4. Select the relevant value for the Allow delivery of infected messages setting:
      • Select Yes to allow infected messages to be sent to users
      • Select No to block infected messages from being sent to users
    5. Click OK.

    The value of the Allow delivery of infected messages setting also appears in the HelpDesk account settings window in the Allow sending infected messages field.

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Last update: 10/02/2015 4:28:01 PM
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